Support for plants running DRS software.
Most software problems are solved over the phone or a remote session. Hardware faults that need hands on the panel get a site visit. 24/7 remote support on DRS-Ultra+.
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Call
Fastest when the plant is stopped.
+91 9563 863 333 -
WhatsApp
Send a photo of the screen or panel with your message.
Message support -
Email
For reports, licences and anything that isn’t urgent.
sales@doitrightsolutions.in
Tell us what’s wrong with the plant.
Press send and WhatsApp opens with your details ready. If the plant is stopped, please call us instead.
Have this ready
- Plant name and location
- Software edition and version
- What happened, and when it started
- Any error message on screen; a phone photo is fine
- Whether the plant is stopped or still batching
Setup files and the DRS brochure.
Check the system requirements before installing. Need a serial key? Call or email us.
- ZIPDRS-Ultra setupDemo installer for Windows
- ZIPDRS-Ultra supporting filesFiles needed to run DRS-Ultra
- PDFDRS SCADA brochureMicro, Ultra and Ultra+ compared, 5 pages
